Every missed call is
revenue walking away
ELAYGENT helps your team cover more calls, capture why people are calling, and turn missed calls into a clear follow-up queue owners can manage with confidence.
Good morning, Sarah
Sample preview · 3 locations · Illustrative numbers
Calls
127
Intent
89
Missed
12
Score
94
Example Recovery Value
$8,420
14 follow-ups converted this week
Example At-Risk Value
$3,200
6 pending callbacks
24/7
Intelligent call coverage
AI
Every call analyzed and scored
Pro+
Multi-location dashboard
Live
Revenue impact visibility
Dental practices · Medical clinics · Med spas · Specialty & surgical practices · Multi-location groups
Choose the call coverage plan that fits your growth.
Start with 24/7 AI reception, then add CRM visibility, guided growth workflows, or a custom rollout as your operations expand.
AI Receptionist
Basic
$299/mo
600 AI minutes included each month
~200 calls/month if calls average 3 minutes
Inbound only on this plan
Cover the phone, capture booking intent, and organize missed-call follow-up.
Single-location practices that need their phones covered 24/7 and a clean follow-up queue for missed calls.
- Inbound AI call handling 24/7
- Booking intent capture
- Missed-call recovery queue
- Call summaries on every call
- Knowledge base sync
- Operator dashboard
Revenue Pipeline
Pro
$799/mo
2,000 AI minutes included each month
~660 calls/month if calls average 3 minutes
Outbound campaigns scoped separately when available
Turn every call into a tracked CRM opportunity.
Multi-location practices that already use a CRM (Attio first) and want their AI receptionist to feed the pipeline directly.
- Everything in Basic
- Self-serve Attio CRM sync
- Missed calls → Attio contacts + opportunities
- Recovered / lost → Attio activity notes
- Call notes → Attio activity
- High-intent lead routing
- Stronger revenue-recovery dashboard
- Multi-location support
Guided Growth
Premium
$1,999/mo
5,000 AI minutes included each month
~1,650 calls/month if calls average 3 minutes
Outbound campaigns scoped separately when available
Pro plus guided growth workflows for larger groups.
Multi-site groups that want reactivation, reminder workflow tuning, custom integrations, and hands-on automation support.
- Everything in Pro
- Guided reactivation campaigns (ELAYGENT-enabled per location)
- Reminder workflow tuning
- CRM-driven follow-up support
- Multi-location growth workflow setup
- Custom integrations on request
- Dedicated success manager
Custom rollout
Custom
10,000+ AI minutes each month
3,300+ calls/month if calls average 3 minutes
Custom outbound call volume based on minutes, locations, campaign size, CRM setup, and provider setup
For groups that need custom integrations, rollout support, procurement review, or unusual telephony/PMS requirements.
Scoped with ELAYGENT before launch so the proposal matches what is actually connected.
- Custom provider or PMS integration scoping
- Multi-location rollout planning
- Outbound volume based on campaign size and CRM setup
- Procurement and security review support
- Dedicated implementation plan
- Usage and telephony model review
Call estimates are based on average 3-minute calls. Inbound calls consume AI minutes. Automated outbound AI campaigns aren't live yet and are scoped separately with sales when available — they are not included in the monthly minute pool.
What's included in your plan minutes
- Plan minutes cover ELAYGENT-managed AI call coverage end to end: voice, transcription, reasoning, and telephony for ELAYGENT-managed phone numbers.
- If you connect your own Anthropic or OpenAI key, that vendor may bill you directly. Bringing your own key does not automatically reduce your ELAYGENT subscription price.
- Custom phone setups, SIP trunks, or external carrier work may have separate costs. We scope those before launch.
- If usage approaches or exceeds your monthly pool, we'll warn you in-product and recommend an upgrade or usage adjustment — not a silent overage charge.
For vendor and BAA details, see /legal/subprocessors.
Provider stack
Built on serious AI and infrastructure.
ELAYGENT uses proven vendors for reasoning, billing, communications, research, and secure customer data handling. Logos identify the stack we integrate with, not partnership claims.
Powers reasoning across live voice workflows and selective staff-facing copilot features.
Powers subscription checkout, customer portal, and billing state synchronization.
Secures tenant accounts, portal access, RLS boundaries, and customer-facing product data.
Supports outbound confirmations and communications when messaging credentials are enabled.
Adds cited reputation research and market context for operator-facing intelligence workflows.
Also supported — alerts, monitoring, and product analytics:
The Platform
A voice receptionist plus
the visibility to manage call flow.
Five focused modules help you answer more calls, understand booking demand, follow up faster, control AI behavior, and measure performance across locations.
Good morning, Sarah
Demo preview · 3 locations · Across today
Calls
127
Bookings
89
Missed
12
Score
94
Example Recovery Value
$8,420
14 follow-ups converted
Example At-Risk Value
$3,200
6 pending callbacks
Why ELAYGENT
Built for clinics that
can’t afford to miss a call.
Phones go to voicemail after hours and during the lunch rush. Patients hang up and book elsewhere. ELAYGENT closes that gap with a real AI receptionist, then makes the rest visible.
24/7
Always-on call coverage
Call coverage for after hours, lunch breaks, and overflow when configured
Multi-location
One operator dashboard
Compare locations, set escalation rules, and standardize quality across sites
Protected
Built for healthcare teams
Clinic data stays separated, encrypted, and handled through vendors that support BAA workflows
Five Modules
Focused on what actually drives revenue,
not a feature checklist
01
Command Center
See everything
02
Recovery
Recover revenue
03
AI Control
Configure AI
04
Intelligence
Learn patterns
05
Performance
Measure results
Operational clarity across every location
The moment you open ELAYGENT, you see calls handled, booking intent captured, follow-ups waiting, and the work that needs attention now.
Command Center
127 calls today
Live across 3 locations
89 booking intents · 12 missed · $3,200 est. at risk
See which missed calls deserve follow-up first
Missed calls include caller details, requested service, context, and estimated value where available. ELAYGENT gives your team quick follow-up actions so fewer opportunities disappear.
Recovery
$8,420 recovered
14 follow-ups converted
6 pending · Avg follow-up: 38hrs
Configure your AI receptionist like a real team member
Set the voice, personality, language, business hours, escalation rules, and booking behavior. Your AI follows your protocols — not generic scripts.
AI Control
AI Active · 3 rules
Voice · Booking · Escalation
87 FAQ answers · Multilingual · HIPAA-aware
Your front desk tells you things no one else can
ELAYGENT analyzes calls to surface patterns, bottlenecks, and opportunities. Know which services trend, where callers drop off, and what to improve.
Intelligence
63% missed: no availability
Mon 4pm peak hour
Second reason: caller abandoned (24%)
Scorecards for every location, every week
Booking rate, recovery rate, call quality score, minutes used — tracked per location. Know which locations thrive and which need help.
Performance
94 / 100 · week avg
Downtown leads · Midtown +6%
All locations above 90 benchmark
The Approach
What happens when your
calls stop disappearing
More calls covered
AI call coverage helps reduce voicemail gaps during after-hours, lunch rushes, and overflow periods
Revenue impact visible
Missed opportunities are organized with caller details, context, and estimated value where available
Continuous improvement
Call intelligence surfaces patterns, bottlenecks, and actionable recommendations
Built different from
generic AI phone bots
Built for clinics
Designed for dental, medical, med spa, and specialty practices. Not a generic chatbot repackaged as healthcare software.
Healthcare-aware design
Built for healthcare practices with privacy-conscious defaults. Phone masking in logs, tenant data isolation, and secure document storage.
Multilingual by default
Your receptionist detects the caller's language and responds in English, Spanish, Portuguese, and more.
Recovery-focused
Missed calls are organized by intent, context, and estimated value so teams know what to recover first.
Multi-location ready
One dashboard for all your locations on Revenue Pipeline and Guided Growth. Compare performance, standardize quality, and identify problems across every site.
You stay in control
Set escalation rules, emergency transfers, booking behavior, and personality. Your AI follows your protocols.
See what your front desk
could be doing
20-minute demo. We'll walk you through the platform and discuss how it fits your practice.
Book a Demoor email hello@elaygent.com