Never miss another patient call.
Elaygent answers calls, helps book appointments, transfers important requests, and shows your team what happened. Pro and Premium can also make approved follow-up calls.
Representative interface
Incoming call
(305) 555-0124
New patient
00:18
Calls answered
38
Appointments
21
Follow-ups
14
The missed-call problem
The phone rings once. The work lingers all day.
A missed call is not one event. It becomes an unbooked patient, a manual callback, and a front desk deciding what to chase first.
After hours
Patients still call when the front desk is closed. Voicemail turns that demand into tomorrow's backlog.
Busy lines
A patient should not lose their place because the team is helping someone already in the practice.
New-patient intent
The caller who is ready to book is also the caller most likely to try the next clinic.
Callback drift
Without a ranked queue, the highest-value missed calls disappear among routine follow-up.
Calls to and from your clinic
Answer patients, then follow through.
Every plan can answer calls patients make to your clinic. Pro and Premium can also make approved calls to patients after setup.
Calls patients make to your clinic
Elaygent answers with your clinic's information, helps with booking, and follows your transfer rules.
Calls Elaygent makes to patients
After approval and setup, Pro and Premium can make appointment follow-ups, confirmations, routine patient calls, and requested callbacks.
What happens on a call
Help the patient now. Give staff a clear next step.
Elaygent does more than answer. It finds out why the patient called, helps with the next step, and leaves a clear record for your team.
Elaygent answers
The phone assistant uses your clinic's hours, services, and call rules.
The caller gets help
Booking, billing, urgent, and new-patient calls are handled according to your instructions.
The next step is completed
Elaygent can help book the appointment, transfer the call, or save it for staff follow-up.
Your team sees what happened
The portal shows the caller, the reason for the call, and what happened next.
One call history
Answered, missed, and transferred calls appear in one place.
Clear follow-up
Missed calls stay on the list until someone handles them.
Every location visible
Owners can compare calls, bookings, and follow-up work by clinic.
How we protect your information
Your clinic's information stays protected.
Each clinic's information is kept separate. Access is limited by role, and private connection keys stay out of customer screens.
Each clinic stays separate
One clinic cannot see another clinic's information.
Information is protected
Data is protected while stored and while being sent.
The right access for each person
Staff only see the pages their role allows.
Important changes are recorded
Sensitive actions can be reviewed later.
Keys stay out of view
Private connection keys are not shown to customers.
Plans built around call volume
Start where the front desk is under pressure.
Choose by monthly call minutes, number of locations, and the tools your clinic needs.
Pro
For growing clinics that need more calls, locations, and approved patient follow-up
$799/mo
Other starting points
Lite
300 minutes for calls Elaygent answers each month · 1 location
$99/mo
Premium
5,000 total call minutes each month · Unlimited locations
From $1,999/mo
Custom
Call minutes set for your organization · Multiple locations
Custom pricing
Show us how your clinic handles calls.
We'll show you how Elaygent can help.
Bring the missed calls, booking problems, and follow-up work your team handles today.